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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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CHICKEN LIFE 287

August 28, 2025

5  out of  5
rating by CHICKEN LIFE 287
"Gracias señora luz por su gran información y ayudarme este día gracias"
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Aramis Mata

August 27, 2025

5  out of  5
rating by Aramis Mata
"Gracias por mejorar mis coverturas muy agradecido con gusto la boy acreferir Sr,Luz mil Gracias"
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Christine Norflus

August 25, 2025

5  out of  5
rating by Christine Norflus
"I had the pleasure of working with Carlos at State Farm, and I can't recommend him enough! He was incredibly patient and took the time to explain all my options in detail. His knowledge and thoroughness gave me a clear understanding of my insurance needs, and he made the whole process smooth and stress-free. If you’re looking for an agent who genuinely cares about your needs and provides top-notch service, Carlos is the one to go to!"
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Zoha Qayyum

August 25, 2025

5  out of  5
rating by Zoha Qayyum
"I usually don’t rate people but Carlos helped me figure out a solution for my policy very well. He was very polite, answered all of my questions, and gave me the best options to proceed. He has given one of the best customer service experiences i’ve had with State Farm and if anyone has anyone problems with their policy, please look for Carlos. Excellent customer service"
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Sandra Caiza

August 22, 2025

5  out of  5
rating by Sandra Caiza
"Sus servicios fueron excelentes muy profesional"
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Domingo Antonio Baez Galvan

August 19, 2025

5  out of  5
rating by Domingo Antonio Baez Galvan
"Gracias luz por todas su ayudas para mi cobertura de la casa sin usted nada se entendia gracias por la explicación la experiencia suya su amabilidad eres muy amables y atentas gracias por todos con gusto te refiero mil gracias por todo"
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Oscar Menendez

August 18, 2025

5  out of  5
rating by Oscar Menendez
"Gracias señora luz por alludarnos fuemuy amable"
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Shane

August 14, 2025

5  out of  5
rating by Shane
"Sonam was very helpful and knowledgeable which helped me and I feel confident about my policy! I recommend this office for sure! Update August 2025-Nana helped me out with my current insurance needs and made the process quick, easy, and she was efficient! I appreciate you so much!"
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Joaquin Arellanes Avila

August 14, 2025

5  out of  5
rating by Joaquin Arellanes Avila
"Gracias por el apoyo nunca dudaré referente Luz super agradecida profesional excelente servicio y me pagaron la perdida en menos de lo que esperaba Gracias Gilma Escobar por el apoyo incondicional siempre Mil gracias Luz Escobar siempre atenta con todos nosotros 100 de 100"
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mark devito

August 13, 2025

5  out of  5
rating by mark devito
"Great Service ..very helpful with explaining details"
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Alneesha Wicks

August 13, 2025

5  out of  5
rating by Alneesha Wicks
"I just had the most courtesy professional warming experience with Carlos. He took his time with me and explained everything and answered all of my questions making the transition easy. So for Carlos. He talked me thru every step"
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Nery Gonzalez

August 13, 2025

5  out of  5
rating by Nery Gonzalez
"Gracias Luz por cambiarme mi vehiculo tan rapido muchas gracias por su ayuda antemano"
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Amber Mammoser

August 8, 2025

5  out of  5
rating by Amber Mammoser
"⭐️⭐️⭐️⭐️⭐️ Gilma Escobar and her team have been fantastic to work with! It’s so reassuring to know I have a team that’s professional, friendly, and truly cares about helping their clients. Highly recommend!"
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madurie subramanie

August 6, 2025

5  out of  5
rating by madurie subramanie
"Carlos was amazing helping me with my concerns and very supportive State Farm is the best 😘😘"
We responded:
"Thank you so much! We're glad Carlos was able to support you and address your concerns. We’re proud to have him on the team — and grateful to have you with State Farm!"
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Belinda Rasweiler

August 1, 2025

5  out of  5
rating by Belinda Rasweiler
"I recently made the switch to State Farm and had the pleasure of working with Wilson. From start to finish, he made the entire process smooth and stress-free. Wilson was highly professional, courteous, and extremely knowledgeable about insurance. He explained everything in a clear, straightforward way. Transitioning from my previous carrier was easier than I expected, all thanks to his guidance and expertise."
We responded:
"Thank you for sharing your experience! We're so glad to hear that Wilson made your transition to State Farm smooth and stress-free. His professionalism and knowledge are truly appreciated, and we’re happy he was able to guide you every step of the way with your car & vehicle insurance questions and needs. Welcome to the State Farm family!"
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Mijail Cuevas

July 11, 2025

5  out of  5
rating by Mijail Cuevas
"I would like to strongly recommend to speak with the insurance agent Carlos BayBay of Gilma Escobar insurance agency. He is very patient, helpful, professional, and is able to break down the policy and insurance quotes. The best insurance agent by far in my opinion, state farm is fortunate to have him. Thanks again Carlos."
We responded:
"Thank you so much for your heartfelt recommendation! We're thrilled to hear that Carlos provided such exceptional service. His patience, professionalism, and ability to explain everything clearly truly make a difference. We agree, we're lucky to have him! We appreciate your trust and kind words."
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Lucero Ossa

July 10, 2025

5  out of  5
rating by Lucero Ossa
"Gracias a la agencia de State Farm y la ayuda que me dio la señora Luz Herrera para poder conseguir el seguro adecuado para mi casa, La atención y paciencia que tuvieron conmigo y la formalidad hizo que me tranquilizara y me quitara el dolor de cabeza. Gracias gracias ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Gracias a la agencia de State Farm y la ayuda que me dio la señora Luz Herrera para poder conseguir el seguro adecuado para mi casa, La atención y paciencia que tuvieron conmigo y la formalidad hizo que me tranquilizara y me quitara el dolor de cabeza. Gracias gracias ⭐️⭐️⭐️⭐️⭐️"
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Aldora Neal

July 1, 2025

5  out of  5
rating by Aldora Neal
"Carlos was a very patient, kind, & informative representative to work with!"
We responded:
"Aldora, We’re so glad to hear Carlos provided kind, patient, and informative service. We’ll be sure to pass along your kind words!"
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arafat sattar

June 30, 2025

5  out of  5
rating by arafat sattar
"They are very professional and helpful especially Nana she is the best. They helped me all the way when I needed to make policy changes while moving. Thanks you Nana and everyone at the Gilma Escobar agency"
We responded:
"Thank you so much for your kind words! We're glad to hear Nana and the entire team at the Gilma Escobar Agency were able to support you during your move. We’re lucky to have Nana on our team — she truly is the best! We're always here whenever you need us."
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Yeirison Marte

June 30, 2025

5  out of  5
rating by Yeirison Marte
"I had a great experience working with Carlos B. They were friendly, professional, and took the time to explain all my options clearly. They helped me find a policy that fits my needs and budget without any pressure. Communication was easy, and they were always quick to respond to any questions I had. I feel confident knowing I’m in good hands. Highly recommend!"
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear Carlos B. provided such a friendly and informative experience. Helping you find the right coverage without pressure is exactly what we aim for. We appreciate your trust and recommendation!"
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Elena Garcia

June 28, 2025

5  out of  5
rating by Elena Garcia
"Muchas Gracias por tu ayuda wilson"
We responded:
"¡Con gusto! Nos alegra saber que Wilson pudo ayudarte. ¡Gracias por tu confianza!"
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Tatiana Alzate Posada

June 27, 2025

5  out of  5
rating by Tatiana Alzate Posada
"I want to sincerely thank Carlos A BayBay for his help. He asssited me patiently and in a very kind manner. Thank to him, I was able to get exactly what I needed. Excellent customer service, Carlos!"
We responded:
"I want to sincerely thank Carlos A BayBay for his help. He asssited me patiently and in a very kind manner. Thank to him, I was able to get exactly what I needed. Excellent customer service, Carlos!"
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Francis Calle

June 26, 2025

5  out of  5
rating by Francis Calle
"very helpful and caring. extremely pleased with the service. thanks for everything"
We responded:
"Thank you so much! We’re happy to hear you had a great experience. Your kind words mean a lot — we're always here to help!"
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James Zhang

June 20, 2025

5  out of  5
rating by James Zhang
"Wonderful service"
We responded:
"Thank you so much James for your 5 star review and trusting us with your insurance."
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Kris Baran

June 18, 2025

5  out of  5
rating by Kris Baran
"Would like to give a special shoutout to Omega for helping me out! Omega assisted me in getting my policy updated with a new vehicle and made the experience extremely easy and stress free. I was able to complete everything with her over the phone and email, and she was patient enough to explain everything to me very clearly. Overall with her charamsatic and kind attitude, nothing felt transactional, and I enjoyed working with her through out the process. If I could give her 6 stars I would. Highly recommend working with her if you need any assistance"
We responded:
"Thank you so much for your thoughtful review, Kris! We're thrilled to hear that Omega made the process smooth, stress-free, and enjoyable. Her patience, clarity, and kind attitude truly make a difference. We’re lucky to have her on our team — and we’ll gladly take those 6 stars! ⭐️⭐️⭐️⭐️⭐️⭐️"