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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dowba_ Montana

April 29, 2025

5  out of  5
rating by Dowba_ Montana
"Nathaly es la mejor asistente de state farm me gustó mucho aver recibido tu ayuda gracias por tu servicio y bendiciones para ti y toda tu familia amén🙏🏽"
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I Basel E

April 23, 2025

5  out of  5
rating by I Basel E
"Don’t be foul by the reviews majority of the clients don’t speak English , very bad services , leaks of professional & expert. they are out there to collect policy payment, and open policy’s for people can’t speak , read & write English. Most of the staff don’t speak English, and rest good luck not experience, can’t Focus , in their job , any question, any insurance claims, you have to contact State Farm customer services"
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Imtiaz Hussain

April 23, 2025

5  out of  5
rating by Imtiaz Hussain
"Carlos A Baybay excellent guy who assist us. I give 10/10"
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Ігор Гутник

April 22, 2025

5  out of  5
rating by Ігор Гутник
"I just had to deal with agent Nathaly Salas. I am incredibly pleased with the cooperation with her. Nathaly is a true professional in her field. This person quickly and professionally helped solve my problem. I sincerely thank you for your work. I can confidently say that the service was excellent! Keep it up! 👌"
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Jimil Patel

April 22, 2025

5  out of  5
rating by Jimil Patel
"I had an amazing experience working with Nicole Hernandez! She was extremely knowledgeable, I highly recommend Nicole to anyone looking for a reliable and trustworthy insurance agent!"
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Rafy Nunez

April 18, 2025

5  out of  5
rating by Rafy Nunez
"Gracias Luz por su paciencia conmigo Dios la bendiga"
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Esther Sanchez

April 18, 2025

5  out of  5
rating by Esther Sanchez
"Exelente siempre que llamo a pagar me atienden muy bien y son muy atentos y conocen de su trabajo Luz una de las personas que trabajan ahí son personas exelentes llena de amabilidad"
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Jesica Batista

April 17, 2025

5  out of  5
rating by Jesica Batista
"Excellent service as always and very professional. Luz has really helped me a lot and I am very happy with this insurance, Thank you 🙏"
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Francis Rodriguez

April 16, 2025

5  out of  5
rating by Francis Rodriguez
"Great service from agent Nathaly Salas. Would definitely recommend her for your request."
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Marvin Fuentes

April 16, 2025

5  out of  5
rating by Marvin Fuentes
"Gracias luz exelente atención al cliente eres la mejor muy profesional"
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Carlos Enrique Colindres

April 16, 2025

5  out of  5
rating by Carlos Enrique Colindres
"Muy agradecido por la atención prestada, me siento muy satisfecho y por supuesto seguiremos con Luz Herrera..!Con gusto le seguiré mandando mis amigos y familiares super agradecidos con su trabajo y apoyo en todo Muchas Gracias y Dios me la bendiga..! Feliz día.."
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john C

April 16, 2025

5  out of  5
rating by john C
"Fue una esperiencia fantastica eres una persona con micha experiensa"
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Jeison Castillo

April 15, 2025

5  out of  5
rating by Jeison Castillo
"Really good experience with Natalie, she worked really good and fast until was able to get my insurance, multiples vehicles on the policy and got multiples discount. Totally recommend them. Thanks again Natalie."
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Gloria Villegas

April 14, 2025

5  out of  5
rating by Gloria Villegas
"La atención de la Sra. Luz muy profesional respondió todas mis preguntas y me ayudo con mi póliza Gracias"
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Tathy Gamboa

April 10, 2025

5  out of  5
rating by Tathy Gamboa
"Very good experience Carlos was so helpful. I was in another agency and I don’t like the attention they had. I asked them to change my agent and it was the best decision. Thank you for making things easy ✨"
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Nadia Rahman

April 9, 2025

1  out of  5
rating by Nadia Rahman
"horrible experience with the agent Luz. Do not work with her. I confirmed multiple times before closing if everything is alright and I have emails from her saying it was. I also sent her an email before closing letting her know that we are closing on a Friday of that week. Never heard from her again and our title agency sent the check to them. Over a month later she calls saying they are cancelling the policy??? Stating we didn’t tell her when we closed when I had the email stating otherwise. We called out loan officer and he emailed her proof of check. My husband emailed her multiple times and called her to fix this. SHE GHOSTED AND NEVER RESPONDED. She is also extremely rude when speaking. It’s not our fault at all. Maybe she should answer her emails and can see. Someone else is helping us and said they are sending the check back and we have to try again next month?? Extremely inconvenient to us, our loan officer and title agency. She STILL hasn’t responded to any emails. Will not recommend her nor this agency because of this. We’re still waiting to see if anything even gets fixed? As new homeowners we do not want to be dealing with this at all!! And why should we? For peace of mind do not work with her."
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MIGUEL H. RAMIREZ

April 9, 2025

5  out of  5
rating by MIGUEL H. RAMIREZ
"KINDNESS AND SERVICE PROVIDED BY MS. LUZ ESCOBAR WERE EXCELLENT"
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Marcos Flores

April 9, 2025

5  out of  5
rating by Marcos Flores
"Muy buena atención de parte de la sra luz herrera sin duda diría unas de las mejores atención que he recibido 👸"
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salvador garcia

April 9, 2025

5  out of  5
rating by salvador garcia
"Great service by luz and very good understanding"
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Anderson Keisha

April 7, 2025

5  out of  5
rating by Anderson Keisha
"Luz Herrera was very helpful with assisting me to insure a new car for my son. She provided serval options and even discounts that I was eligible for. Thank you so much Luz!"
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Adnan Ahmed

April 3, 2025

1  out of  5
rating by Adnan Ahmed
"Horrible communication service, they cancelled my home insurance after claiming we did not reply to them. Sent them proof of our check being paid to State Farm. Asked Luz their office representative 4 TIMES to confirm via email and not a single response. At this point my issue is still not resolved."
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Christine Gyecsek

April 2, 2025

5  out of  5
rating by Christine Gyecsek
"Carlos went to great lengths to help me. He was patient, thorough and knowledgeable. I recommend him highly."
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Limo Nogon

March 31, 2025

5  out of  5
rating by Limo Nogon
"Had a great experience with Carlos Baybay at State Farm! He was super patient and calm during our long phone call, explaining everything clearly every step of the way. He really took the time to help me understand my options and even managed to lower my monthly premium by adjusting different factors. Super professional, helpful, and just a really nice person to work with. Wishing him all the best—hope he gets lots of great customers because he truly deserves it!"
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Sonia Espinal

March 28, 2025

5  out of  5
rating by Sonia Espinal
"Fue un placer pasar por la oficina me. Encantó el servicio grasias bella persona luz"
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yojana Rosales

March 26, 2025

5  out of  5
rating by yojana Rosales
"Excelente trabajo de Nairim, entiende tus necesidades, te da soluciones, excelente vendedora de seguros, muy profesional y bella persona, se las recomiendo 100% , pregunten por ella para su proceso de compra de seguros de vida."